No worries! Our rentals use contactless check-in, so your keys will be securely waiting for you in the lockbox. If your flight is only delayed by a few hours, there's no need to notify us you can simply arrive and check in at your convenience. If your arrival will be delayed until the next day or significantly later, please let us know so we can assist if needed.

Most vehicles are available for convenient contactless pickup near Honolulu International Airport. Detailed pickup instructions will be sent before your trip.

Yes, but they must be approved before driving. Every driver must provide a valid driver's license and be added to the rental agreement.

No car wash is required. We simply ask that you remove your trash and return the vehicle in reasonably clean condition.

Yes! Contact us before your scheduled return time and we'll let you know if the vehicle is available.

Cleaning:
Please return the vehicle in the same general condition you received it. A little sand is expected, but excessive dirt, trash, spills, stains, or food residue may result in additional cleaning charges.

Smoking & Vaping:
Smoking or vaping of any kind is strictly prohibited inside the vehicle. Evidence of smoking, including odor or residue, will result in cleaning fees.

Fuel:
Please return the vehicle with the same fuel level you received it with. If refueling is required, fuel costs and a service fee may apply.

Vehicle Tracking:
For safety, theft recovery, and insurance compliance, all vehicles are equipped with GPS tracking. Please do not tamper with or remove any installed equipment.

Off-Roading:

Driving on unpaved roads, beaches, trails, or other off-road areas is not permitted. Any damage resulting from off-road use is the renter's responsibility.

Authorized Drivers:

Only drivers listed and approved

No worries! Our rentals use contactless pickup, so your vehicle and keys will be waiting for you in the lockbox.

If your flight is delayed by just a few hours, there's no need to notify us. Simply arrive whenever you're able and follow the pickup instructions we provided.

If your arrival will be delayed until the next day or significantly later, please let us know so we can make any necessary arrangements.

You're welcome to bring the key with you. We recommend keeping it inside the provided RFID/Faraday pouch whenever possible to help protect it from sand, water, and accidental damage.

Please do not leave the key unattended or inside the vehicle.

Please return the vehicle in the same general condition you received it. A little sand is expected after enjoying Hawaii, but excessive dirt, trash, spills, stains, or food residue may result in additional cleaning charges.

Smoking or vaping of any kind is strictly prohibited inside the vehicle. Evidence of smoke, ash, or odor will result in cleaning fees.

Only drivers who have been approved and added to the rental agreement may operate the vehicle.

If another person would like to drive, please contact us before they operate the vehicle so we can assist with adding them to the reservation.

The renter is responsible for all parking tickets, traffic citations, tolls, towing fees, and other violations that occur during the rental period.

If we receive any citation after your trip, the applicable charges may be billed to you.

Most of our vehicles are available for convenient contactless pickup near Honolulu International Airport (HNL).

Some vehicles may also be available for delivery to select hotels or other approved locations. Pickup options are displayed during booking.

Detailed pickup instructions will be sent before your trip begins.

Our vehicles use a secure contactless lockbox system.

A few hours before your trip, you'll receive your pickup instructions, parking location, and lockbox code.

After locating the vehicle, simply unlock the lockbox, retrieve the key, and you're ready to begin your trip.

Please return the vehicle to the designated location listed in your return instructions.

Before ending your trip:

Return the vehicle with the same fuel level.
Remove all personal belongings.
Upload your return photos.
Place the key back in the lockbox.
Leave the vehicle unlocked unless instructed otherwise.

Once everything is complete, simply notify us that you've finished your return.

We know you're here to enjoy Hawaii!

Please help protect the vehicle by removing excess sand before entering whenever possible. Avoid driving on beaches, unpaved roads, or off-road trails, as these are not permitted.

If you're transporting wet gear, towels or seat covers are appreciated to help keep the interior clean.

Since all of our rentals use contactless pickup, late arrivals are usually not a problem.

Your vehicle will remain available for pickup, even if your flight arrives later than expected.

If your arrival changes by an entire day or your plans change significantly, please contact us so we can update your reservation if needed.

Yes. Please return the vehicle with the same fuel level you received it with. If additional refueling is required after your trip, fuel costs and a service fee may apply.

Your safety comes first. If anyone is injured, call 911 immediately.

If the accident is minor, move to a safe location if possible, exchange information with the other party, take photos of the scene, and contact us as soon as you can. We'll guide you through the next steps.

If you have any questions before or during your rental, feel free to contact us by phone, text, or email. We're happy to help and strive to respond as quickly as possible.

Please double-check the vehicle before ending your trip.

If you realize you've left an item behind, contact us as soon as possible. We'll do our best to help you recover your belongings, but we can't guarantee that lost items will be found or held indefinitely.